Reviews & Testimonials

Rated 5.0 out of 5.0 ... based on 18 reviews
  • 5★★★★★ - "Duane was dedicated to his work and ensuring that my heat was working properly before he left the job. From the moment he walked into my house he was professional and personable. He provided me with tools and knowledge in regards to my filter size and how and when to change it. He responded fast when I called that morning he came out the same day and got the job done. He is now out HVAC person. He not only tested the area of the problem but ensured all the heating zones were working properly. He went into my attic which no one else was willing to do as there is not floor or beams to travel on. I am pleased and warm!! His prices are reasonable and he comes and gets the job done in a Timely manner."

    , Heating Systems in New Haven, CT

  • 5★★★★★ - "Duane was awesome. He was out to my house in less than 2 hours. He found the issue right away and made the necessary repairs. My central air is running beautifully in this hot and humid weather."

    , AC Repair in New Haven, CT

  • 5★★★★★ - "They were very professional, efficient and timely. I will recommend them to anyone. Great job well done."

    , AC Repair in Meriden, CT

  • 5★★★★★ - "Duane came and fixed my ac the day I called him. I highly recommend his services, he is fast, efficient and professional"

    , AC Service in New Haven, CT

  • 5★★★★★ - "Did a great job. Very friendly and knows what they're doing. Did a excellent job with great pricing. Would recommend to anybody!!
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    , HVAC in Ansonia, CT

  • 5★★★★★ - "Duane did a superb job in fixing my furnace. On and off for the past two weeks in late October/November my furnace has been going out with subsequently no heat. Before Duane's visit, I called out a different local company (Google Verified I might add) that came by three times to solve the problem but my furnace stopped working after each visit. Frustrated (and cold!) that I was getting nowhere, I contacted Elm Pro Heating and Cooling. Duane was able to identify the problem within 10 minutes of inspecting my furnace (flooded inducer fan). He fixed the issue within 45 minutes and now I have heat! He was able to come out the same day that I called while other companies were not giving me an appointment for 72 hours plus. I would definitely recommend Duane for future heating and cooling needs. This is an occasion where you should not go with the first google hit and actually try to probe deeper within the maze of google and yelp reviews."

    , Furnace Service / Maintenance in New Haven, CT

  • 5★★★★★ - "Duane is very skilled and informative. He did a great job servicing and repairing my heating system."

    , Heating Systems in New Haven, CT

  • 5★★★★★ - "Dwayne the tech was excellent. Got my boiler running and provided excellent tips on future improvements. Recommend this company 100%"

    in Meriden, CT

  • 5★★★★★ - "Dwayne was professional, efficient and kind. Got our heat working just fine. And he was better at dealing with the landlords than I was!"

    in New Haven, CT

  • 5★★★★★ - "I live in Colombia, but had a problem with the ac in my condo, in New Haven. In the middle of a heat wave, Duane was able to fix the ac the same day I called him. I really highly recommend his services, he really helped me solve what was about to become a big problem. He is professional, efficient and reliable."

    in New Haven, CT

  • 5★★★★★ - "Call Elm Pro Heating and Cooling first and save time and money. The tech solved the problem with my HVAC unit when others couldn't. I was very pleased to have the system working properly again. The company's charges were reasonable and lower than the others I used. The tech was very professional and competent. I highly recommend this company."

    in East Haven, CT

  • 5★★★★★ - "Dwayne responded to my call in the hot weather after hours to come out and take a look at my Central AC.
    He is very knowledgeable, patient, and very kind. He will tell you what the problem is right away.
    He is your go-to guy at a very reasonable rate. I highly recommend his service to anyone who needs a great contractor.
    "

    in New Haven, CT

  • 5★★★★★ - "Fast and efficient! My A/C went out in the middle of a heat wave and Elm Pro came out to fix my A/C within 12 hours. Duane was very knowledgeable and diligent! I would definitely use them again in the future."

    in New Haven, CT

  • 5★★★★★ - "Woke up 2:00am this morning sweating and frustrated, went to work and posted on Facebook I needed a HVAC person ASAP. Duane White was recommended, not only did he assure me not to worry about what time I got off work, he actually came on as soon as I called. He accessed the unit and knew what was wrong within minutes he fixed it and guaranteed anything else went wrong not to hesitate to call him. I would highly recommend him and will definitely be calling him back if needed. A true professional"

    in West Haven, CT

  • 5★★★★★ - "Elm pro have done a great job servicing my central air system. Well appreciated.."

    in New Haven, CT

  • 5★★★★★ - "Elm pro did a great job servicing my parents central air. The system wasn’t producing any cold air, but is now working great since Elm Pro came to the rescue. My parents are relaxing comfortably now!"

    in West Haven, CT

  • 5★★★★★ - "My experience with Elm Pro I can truly say magnificent. My center-air unit hasn't worked properly since Elm Pro service it on last month!"

    in New Haven, CT

  • 5★★★★★ - "Great company staff very friendly. Prices very reasonable! Thanks for a job well done"

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